Frequently Asked Questions

We’ve compiled answers to the most common questions about our products and services. If you don’t find the answer here, feel free to Contact Us for further assistance.

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What types of hair do you offer?

At Grandeur Xtensions, we offer premium-quality virgin hair wigs and bundles designed to give you a full, soft, natural look without the high maintenance.

Each unit is selected to be easy to style, long-lasting, and beginner-friendly perfect for everyday wear without the extra work.

How long does shipping take?

Processing Time: 3–5 business days
Shipping Time: 3–7 business days after processing

You’ll receive a tracking number as soon as your order ships so you can follow it every step of the way.

We take our time to make sure your order is packaged carefully and arrives in perfect condition.

Luxury is worth the wait 

Do you accept returns or exchanges?

Due to the nature of hair products, all sales are final.

We cannot accept returns or exchanges once items have been worn, installed, or altered.

However, if there is an issue with your order, please contact us within 48 hours of delivery and we will make it right.

Your satisfaction matters to us.

How do I care for my Luxura Hair products?

To ensure longevity and maintain the quality of your hair:

  • Gently wash your extensions or wigs with sulfate-free shampoo and conditioner.
  • Air dry or use a low-heat blow dryer.
  • Store your wigs and extensions properly in a satin or silk bag to prevent tangling and damage.

How long will my Luxura Hair last?

With proper care, your Grandeur Xtensions hair can last 3–5+ years.

Our hair is made for long-term wear, repeated installs, and everyday styling without constant upkeep.

It holds its softness, body, and natural look over time making it a true luxury investment.